AI Without the Hype

Thinking out loud about what AI actually means. Focused on the gap between the promise and the reality.

  • The People Who Know and the People Who Decide
    In most companies the people with authority over AI often know the least about it, and the people who understand it have none. Fixing that gap is the actual task today. Last week I were in a meeting where one of our senior executives, my own boss, told a story I did not expect. He…
  • Right to Struggle
    Some friction is not a problem to be solved. Sometimes the struggle is the whole point, and I want to keep the right to choose it. Two friends recently told me they had stopped using AI. Not because they think it is useless. The opposite. They had both found it useful enough to become uncomfortable…
  • Ownership Is The Floor
    I spend an unreasonable amount of time on presentations. Not on building them. On making them mine. Half the decks I present started life somewhere else. Corporate templates, a colleague’s version, slides that came down from a regional team with the message already baked in. That is normal in a company of any size and…
  • Dave Didn’t Write This
    When the production system fails at 3am, someone gets called in to fix it. That has always been true. What has changed is whether they understand what they are looking at. Picture Dave. The production system has gone down at three in the morning and Dave is the engineer who gets the call. He drags…
  • Always Allow
    When no human can review everything anymore, the people who draw the lines matter more than the people doing the work. I have a bad habit with permission dialogs. “Yes, yes, next, finish.” Some app wants three things before it’ll open and I’m clicking through before I’ve read a word. Most people do this. The…

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